Contact

Contact Ballast

One inbox for volume requests, account help, and everything else. It goes straight to the team building Ballast. Rather use your own mail client? Write to contact@ballast.to.

• An Enterprise plan

  More than 2,000,000 emails a month, custom warmup pacing, dedicated sending IP pools, or a setup for a large agency team. Tell us your volume and how many domains you run.

• Account & deliverability

  A domain check result that looks off, deliverability tuning, breaker trips, or webhooks. Send the domain name and campaign context.

• Billing and refunds

  Invoices, plan changes, or cancellations: manage everything in Settings > Billing. We also provide a full 3-day refund on any plan if Ballast isn't the right fit. Terms & refund policy.