# What's new in Ballast, page 2 > Ballast changes from Oct 24, 2026 to Nov 1, 2026: A reply stops every campaign, and a mailbox we can't read stops sending. Canonical: https://ballast.to/changelog/page/2 Last updated: 2026-11-01 Changelog Earlier changes, from Oct 24, 2026 to Nov 1, 2026. The newest are on [the first page](https://ballast.to/changelog). [Follow via RSS](https://ballast.to/changelog/rss.xml) 1. Nov 1, 2026 ## A reply stops every campaign, and a mailbox we can't read stops sending Someone who answered one campaign no longer gets the next one, and a mailbox whose inbox Ballast can't read waits instead of sending blind. - When a lead replies, their other campaigns stop too. Out-of-office and automatic replies never stop anything. It's on for every workspace; turn it off in Settings, General under A reply stops every campaign. - The campaign they replied in still follows its own Stop on reply setting. - If Ballast can't read a mailbox's inbox for 6 hours, the mailbox stops sending campaign emails, because replies and bounces would go unseen. It shows Inbox unreadable with the last error, and owners and admins get one email. - Sending starts again on its own once the inbox can be read. Warmup keeps going meanwhile. 2. Oct 31, 2026 ## See where your email lands before your leads do Placement tests send one email from your mailboxes to test inboxes we keep at the main providers and show inbox, spam or missing for each. Every plan, 10 tests a day. - Open Placement tests under Deliverability and click New test, or click Test placement next to the save indicator in a campaign's Sequence tab. - Test a campaign step and variant as your leads will get it, or paste any subject and body. Send from up to 10 mailboxes at once. - Results come in over the next hour: inbox, spam or missing for each email, the inbox rate by provider and by mailbox, and the Gmail tab or Outlook's Focused and Other. - Test emails count toward each mailbox's daily limit, not your plan's monthly emails, and never show in the Unibox or your stats. - Your AI can run them too: the tools are in the full MCP toolset, and a test asks before it sends. 3. Oct 31, 2026 ## "Not now, try me in January" now comes back in January A label can stop the sequence for a "not now" reply and bring the lead back on the date they named, into a campaign written for it. - Open a label in Leads, Labels and turn on Check back later: pick the campaign the lead should join and how many days to wait when the reply names no date. - Ballast reads the date from the reply itself: "in January", "mid-March", "Q1", "in two weeks", "after the summer", up to a year out. - On that day the lead joins the campaign at its first step, unless they became interested, unsubscribed, bounced or got suppressed in the meantime. - The lead sheet and the Unibox show when the lead comes back, with Cancel. Changing the reply's label cancels it too. 4. Oct 31, 2026 ## Hear about good replies the moment they land, by email or in Slack A label can now email your team or post to Slack when a reply gets it, with what the lead wrote and a link to the thread. - Open a label in Leads, Labels and turn on Email the team: everyone in the workspace gets the reply and a button to the thread. Whoever set the label by hand isn't emailed. - Connect a Slack channel in Integrations, Reply alerts, and turn on Post to Slack on the labels you want there. Ballast posts a test message before it saves the webhook. - Alerts fire when a reply gets the label, whether rules, AI, a teammate or the API set it, and once per label: more replies under the same label don't ping you again. - New workspaces have both on for Interested and Meeting booked. In an existing workspace, open those two labels and turn them on. 5. Oct 27, 2026 ## Imports that stop part way still get checked, and a chat with us Leads from an import that hit your plan's contact limit get the same checks as any other, and you can reach us from the dashboard. - When an import stops at your plan's contact limit, the leads that made it in now get their address checks and email provider lookup, like a finished import. The import screen says why it stopped and how many more fit. - An import left half way, like a tab closed during the upload, finishes on its own within the hour: the leads that arrived get checked too. - A lead whose address turns out to be bad after you added it to a campaign (no mail server, a typo, a throwaway domain) is skipped before its first email instead of bouncing. - Chat with us from the account menu. Nothing from the chat loads until you open it. - Owners and admins can lift a mailbox's quarantine from its settings, after reading why it was quarantined. - Fixed: changing a campaign's time zone on the Schedule tab could close the page with an error. 6. Oct 25, 2026 ## A broken mailbox stops itself instead of using up your leads A round of sending fixes: problems with one mailbox stay with that mailbox, and nothing goes out twice. - When a mail server won't send from your address (relay denied, sender not allowed, Microsoft's SendAsDenied), the mailbox stops after 3 refusals in a row and shows the server's answer. Your leads stay untouched and go out from your other mailboxes. Before, each lead it tried was marked bounced or stopped, one at a time. - Remove a mailbox from a campaign, or disconnect it, and the leads it was writing to carry on from the campaign's other mailboxes instead of waiting for it. - If the connection drops after your email went out but before the server confirmed it, Ballast never sends it again, so nobody gets the same email twice. - Unsubscribe links keep working after you delete the campaign or the lead: the address still lands on your suppression list. - Warmup and campaign emails count toward a mailbox's daily limit together and exactly, so a new mailbox never goes past its ramp. - Emails leave as soon as each mailbox's next slot comes up, so large workspaces keep to their schedule. - A link domain switches on once a mailbox on that domain is connected in your workspace, so only you can use links.yourdomain.com. - The plan picker shows each plan's active contacts next to its emails. 7. Oct 25, 2026 ## Refusals of your domain no longer suppress good addresses A bounce that means the receiver refused you is now kept apart from one that means the address is gone. - Bounces with 5.7.x codes, like Gmail's 5.7.1 (likely unsolicited) or 5.7.26 (unauthenticated), still count toward the bounce limits and still pause a campaign that keeps getting refused. - The address no longer goes on the suppression list, and the lead stays usable in your other campaigns. Fix the domain, and those leads can be emailed again. - Addresses that no longer exist are handled as before: suppressed and stopped in every campaign. - The lead.bounced webhook says which one it was: kind dead or blocked. 8. Oct 24, 2026 ## Hours per day, days off, hourly and weekly caps, urgent replies Finer control over when a campaign sends, and the replies that can't wait at the top. - Give some weekdays their own sending hours, like a short Friday. - Add days off to a campaign: single days or ranges. Nothing goes out on them in each lead's own date, and follow-ups wait. - Two new caps next to new leads a day: emails an hour and emails a week, counting every step. - With AI labels on, replies that need an answer today are marked Urgent, with the reason and their own filter in the Unibox. Answering clears it. 9. Oct 24, 2026 ## Sequence templates and a campaign for non-repliers Start campaigns from ready sequences or your own, and send the leads who never answered to a second campaign. - Start a campaign from a template: four built-in sequences that pass the content checklist, with the parts only you know marked in \[\[double brackets\]\]. The campaign can't launch while one is left. - Save any campaign's sequence as a template for your whole workspace, with its steps, variants, waits and threading. - New campaign setting, When a lead doesn't reply: leads who get every email without answering move into another campaign a few days after their last one. Anyone who replied, unsubscribed, bounced or is marked interested stays out. - The Leads tab shows when each finished lead moves on, and where it went. 10. Oct 24, 2026 ## Notes on leads, Excel and JSON import Keep notes on leads, import from Excel or JSON, and let a closed deal stop every campaign at once. - Notes on leads: write what your team should know about a lead. Notes stay inside Ballast and never go into an email. - Import an Excel workbook (.xlsx) or a JSON list of leads, besides CSV. Columns map the same way. - New label trigger, Stop all campaigns: ends every sequence for the lead without suppressing the address. Converted and Meeting booked use it in new workspaces. - Time zones from replies: when a lead in a country with several time zones keeps replying at night, Ballast moves them to the zone their replies fit, so follow-ups arrive in their day.